Privacy Policy

Tonga Cable Limited (“TCL”, “we” or “us”) takes the private nature of your personal information very seriously. The privacy policy stated here describes the procedures and measures we take to ensure that your personal information is kept private and secure in our database.

I. Collection of Information

TCL gathers various information about customers and other users of the TCL website (“our site“, “the site”) and these information includes:

• personal information, provided to us by you, through our web portal, (including, and not limited to, the ordering system, billing system, support ticket communications);

• personal information, provided to us by you, through any other method (including, without limitation, email, phone, and fax communications, correspondence and discussions);

• aggregated data, which tracks the traffic to our site; and

• cookies, which are small digital files kept on your computer used for the purpose of record keeping, such as the preferences you choose on our site.

II. Purpose

The personal information collected by TCL will be used for the following purposes:

• verification of your identity for use with our site and services, (including, not limited to web services provided on this website);

• to assist in providing the services requested by you;

• verification of your identity for use on the Site and other services

• to keep our site relevant and of interest to users;

• for future marketing, promotional, and publicity purposes; and

• for any other use that you may authorise.

III. Consequences of non-provision of information

Failure to provide the necessary personal information requested for the purposes of services provided by TCL may result in certain services not being offered and/or provided to you.

IV. Disclosure of Information

TCL may disclose to third parties:

• aggregate tracking information and other information that does not personally identify you.

• your personal information, where TCL believes in good faith that TCL is required to do so by law.

V. Cookies

TCL may uses “cookie”, a file containing information that can identify the computer you are working from. The cookie file does not identify you or your business personally, it only gives TCL the details of your IP address, PC platform (e.g. Windows, NT or Mac), Browser (e.g. Internet Explorer, Firefox, or other, plus the version of Browser) and domain. TCL may use the information generated by cookies to:

• track traffic patterns to and from our site;

• ensure any advertising is being shown to the most appropriate party; and

• enable you to enter our site and use certain services or visit restricted areas in our site without having to log on each time.

You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use the site, but you may need them for customisable areas of the site that Tonga Cable Limited may develop in the future.

VI. Content Providers, Advertisers and Partners

TCL does not control the practices of content providers, partners and advertisers to whom you provide personal information whilst using their sites or services. The site contains links to other sites, which may not follow the same privacy policies as TCL. Therefore, TCL would recommend that you check any relevant privacy policies before providing your personal information to any third party.

VII. Holding, Correcting and Updating

Any personal information that you provide to TCL will be collected and held by TCL at its official place of business in Tonga, as stated on this site. TCL offers the ability to access, correct and/or change the information collected at any time and as often as necessary by making contact with TCL. If you have any questions regarding this privacy policy statement, please contact TCL by submitting a support ticket.

VIII. Security

As no data transmission over the Internet can be guaranteed to be completely secure, we cannot safeguard or warrant the security of any information you transmit or receive through the site. These activities are conducted at your own risk.

IX. Confidentiality

• TCL shall keep the information uploaded on to the VPS and Data Storage Services in confidence.

• TCL acknowledges the information is provided solely for the purpose of the service and shall not use the information for any other purpose.

• TCL shall not at any time assert any rights in respect of, or contest your ownership of, the information; and shall return or destroy all information in its possession at your request.

X. General

Tonga Cable reserves the right to add or modify any of the policy terms on this web page, without informing the customer.